Returns & Exchanges
Canada Goose offers complimentary returns within 30 days of the purchase date, provided the item is in its original condition with all tags attached and the security tag intact. We are committed to ensuring your outerwear provides the ultimate protection and satisfaction.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Item
Place the product in its original packaging, ensuring the authenticity holograms and garment tags are not removed, and include the original packing slip.
Attach the Label
Print the complimentary pre-paid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt to monitor the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing